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Support

Get paired, stay connected, recover safely.

Practical help for the FireCursor Android preview and Cursor extension.

Updated July 23, 2026

Requirements

  • Android 8 or newer.
  • Cursor desktop with an authenticated cursor-agent CLI.
  • A computer that remains awake and online while remote control is active.
  • Install-from-unknown-apps permission for the direct preview APK.

Install and pair

  • Install the Cursor extension from the downloaded .vsix.
  • In Cursor's Extensions view, open More Actions, choose Install from VSIX, and select firecursor.vsix.
  • Run FireCursor: Start Remote Control in Cursor.
  • Install and open the Android preview APK.
  • Enter your email in FireCursor and tap the secure sign-in link on the same phone. A referral code is optional and can be attached only when a new account is created.
  • When Android asks, allow direct app installs only for the browser used to download the APK, then return to the download and tap Install.
  • Scan the private QR code and keep it out of screenshots or shared logs.

Reconnect behavior

FireCursor stores the pairing token and both tunnel and same-network endpoints. When the phone can reach the computer over LAN, it can learn a refreshed tunnel endpoint automatically. If the tunnel rotates while the phone is remote and the LAN path is unavailable, pairing again may still be required.

Before contacting support

  • Confirm cursor-agent is installed and authenticated.
  • Restart remote control in Cursor and check the connection status.
  • Verify the computer is online and not asleep.
  • Include Android and extension versions plus a redacted error message.
  • Never send a pairing token, QR code, API key, credential, or private source file.

Contact

Email hello@firecursor.com. The preview does not currently include a guaranteed response time.